Shipping and Delivery

Shipping Rates
Shipping rates are included in the purchase price. The price advertised is the price you pay.

Customs Charges
If your artwork is shipping internationally, you may be responsible for paying any applicable international customs fees, this is determined based on the artists location and the country the artwork is being shipped to.  This will be labeled as a ‘customs’ fee.

All applicable customs fees are paid by the customer upon delivery.

If you are purchasing from outside The Netherlands there may be customs fees. The carrier will contact you directly about any additional customs fees.

For further information about these fees you may check with your country’s customs office.

Average Delivery Times
Once your purchase has shipped, you will receive your order within:

BeNeLux: 2-3 days
Europe: 2-10 days
Rest of the World: 7-14 days

Tracking & Delivery
All orders will be shipped with a carrier of our choice.

Once your order has shipped, you will receive a confirmation email with tracking information so you can prepare for its arrival.

If multiple works have been purchased in one order they will be packaged individually. When viewing the tracking for purchases of more than one artwork the information will read as 1 of 2, 2 of 2 etc. and all works purchased will be trackable under one tracking number.

What is IISHOO Art Agency’s 7-day return policy
Customs charges
Modify or cancel your order
Original artwork return policy
How to return original undamaged work
What to do if an item arrives damaged
Who pays for shipping return costs