7 Day Money-Back Guarantee
What is IISHOO Art Agency’s 7-day return policy?
IISHOO Art Agency is committed to ensuring the 100% satisfaction of our clients. That’s why once you’ve received an original artwork, we’ll give you seven (7) days to decide whether or not you’d like to keep that artwork or return it for a refund.
You may return any artwork, provided that it is returned to the artist in its original condition and packaging. The return guarantee is NOT applicable to:
• Sale items
• Prints and posters
• Commissioned works
Once the piece safely reaches the artist, IISHOO Art Agency will process your return and the amount owed will be refunded to your original source of payment in the same currency and using the same exchange rate as your original order (minus shipping costs and international customs fees, if any) within 14 business days of your merchandise return.
Shipping and tracking
Modify or cancel your order
Original artwork return policy
How to return original undamaged work
What to do if an item arrives damaged
Who pays for shipping return costs